Privacy Policy - Qonnectify Studios
Privacy Policy for X Video Calling LiveTalk
Effective Date: May 19, 2026
Qonnectify Studios built the X Video Calling LiveTalk app as an ad-supported service. This Service is provided by Qonnectify Studios and is intended for use “as is.”
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect certain information to provide, maintain, improve, and protect our Service.
Personal Information
Depending on how you use the app, we may collect:
- Display name or profile information you provide
- Email address (if voluntarily provided)
- User reports and feedback
- Communications with support
Device & Usage Information
We may automatically collect:
- IP address
- Device model and manufacturer
- Operating system version
- Device identifiers
- App version
- Language and region settings
- Usage statistics
- Connection and diagnostic data
- Crash logs and performance data
Camera, Microphone Access
Because the app provides random live video and text chat features, the app may request access to:
- Camera
- Microphone
This access is used solely to enable video calling, voice communication, and moderation or safety-related functionality.
We do not continuously record users in the background.
2. How We Use Information
We use collected information to:
- Provide and operate the Service
- Match users for random video or text chat
- Improve app performance and user experience
- Monitor abuse, fraud, spam, and illegal activity
- Respond to user support requests
- Enforce our Terms and Community Guidelines
- Display advertisements
- Maintain platform safety and moderation systems
3. Random Chat & User-Generated Content
X Video Calling LiveTalk allows users to communicate with strangers through live video calls and text chat.
Users are solely responsible for the content they share, including:
- Messages
- Images
- Video streams
- Audio communications
- Profile information
We reserve the right to monitor, review, remove, report, or restrict content or accounts that violate our policies, applicable laws, or safety standards.
4. Child Safety & CSAE Policy
We maintain a strict zero-tolerance policy against Child Sexual Abuse and Exploitation (CSAE), child endangerment, grooming, or any sexualized content involving minors.
Users must be at least 18 years old to use this Service.
The following activities are strictly prohibited:
- Sharing or soliciting child sexual abuse material (CSAM)
- Sexual exploitation or grooming of minors
- Nudity or sexually explicit content involving minors
- Attempting to exploit or harm children
- Human trafficking or exploitation-related behavior
We may use automated systems, moderation tools, and user reports to detect and prevent harmful activity.
Accounts involved in CSAE-related violations may be:
- Permanently banned
- Reported to law enforcement authorities
- Reported to relevant child protection organizations
If you believe a user is violating our child safety policies, please contact us immediately at: qonnectifystudios@outlook.com
5. User Reporting & Blocking
Users may report or block other users who engage in:
- Harassment
- Abuse
- Spam
- Nudity or explicit content
- Threats or illegal activity
- Inappropriate behavior
We review reports and may take moderation actions including warnings, suspensions, permanent bans, or legal reporting where necessary.
6. Third-Party Services
The app may use third-party services that collect information used to identify you or improve app functionality.
These services may include:
- Google AdMob
- Meta
- Analytics and crash reporting providers
- Cloud hosting and infrastructure providers
These third-party providers operate under their own privacy policies.
7. Log Data
Whenever you use our Service, in the event of an app error or crash, we may collect Log Data through third-party tools.
This data may include:
- Device IP address
- Device name
- Operating system version
- App configuration
- Time and date of use
- Diagnostic information
- Error reports and statistics
This information helps us improve stability, security, and performance.
8. Cookies & Tracking Technologies
The Service itself may not directly use cookies; however, third-party SDKs, analytics tools, or advertising partners may use cookies or similar technologies to:
- Personalize ads
- Analyze usage
- Improve services
- Prevent fraud and abuse
You may manage certain permissions and tracking preferences through your device settings.
9. Data Security
We use commercially reasonable security measures designed to protect user information from unauthorized access, misuse, or disclosure.
However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.
10. Data Retention
We retain information only for as long as necessary to:
- Provide the Service
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
- Maintain safety and moderation systems
We may retain certain moderation or safety-related records to prevent abuse and repeated violations.
11. International Users
Your information may be processed and stored on servers located outside your country of residence.
By using the Service, you consent to the transfer, storage, and processing of information in accordance with this Privacy Policy.
12. Children’s Privacy
This Service is not directed toward children under the age of 18.
We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that a minor has provided personal information or accessed the Service, we may remove the information and terminate the account.
Parents or guardians who believe their child has used the Service may contact us at: qonnectifystudios@outlook.com
13. Links to Third-Party Sites
The Service may contain links to third-party websites or services that are not operated by us.
We are not responsible for the content, privacy practices, or policies of third-party services. We encourage users to review their privacy policies separately.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date. Continued use of the Service after updates constitutes acceptance of the revised policy.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our safety practices, you may contact:
Qonnectify Studios
Email: qonnectifystudios@outlook.com